Can a landlord refuse to rent to me because I have a pet?
No. Under the Ontario Residential Tenancies Act, a landlord cannot refuse to rent to you because you have a pet, and any "no pets" clause in a lease is void. However, if you live in a condominium, the condo corporation's rules may restrict pets — those rules do override the RTA. There may be other special situations like allergies, nuisances, ask your dedicated Rent Society agent.
Can a landlord reject my application because of my credit score?
Yes. Landlords are allowed to use credit checks as part of screening and can decline based on financial history. What they cannot do is discriminate based on race, gender, family status, disability, age, sexual orientation, or any other ground protected under the Ontario Human Rights Code.
Is there rent control in Ontario? What's the catch most people don't know?
Any rental unit first occupied after November 15, 2018 is NOT subject to Ontario's rent control guidelines. The landlord can raise the rent by any amount with 90 days' notice. This applies to most new-build condos, townhouses and homes but can sometimes apply to new basement units too. If you're renting a newer unit, ask when it was first occupied — it directly affects how much your rent can increase. For units first occupied before that date, increases are capped at the annual guideline (typically 2–3%).
How much notice does a landlord need to give before raising rent?
At least 90 days' written notice using the official LTB form. Rent can only be increased once every 12 months. A verbal heads-up doesn't count.
Can a landlord enter my unit without permission?
Only in specific circumstances. They must give 24 hours' written notice (email can count in instances) and can only enter between 8:00 a.m. and 8:00 p.m. Valid reasons include repairs, showing the unit to prospective tenants (only if notice to move has been given), or inspections. In an emergency, they can enter without notice.
What happens if my landlord wants to move a family member in?
A landlord can issue an N12 notice if they or an immediate family member genuinely intends to move in. They must give 60 days' notice and pay one month's rent in compensation. You must be month-to-month and not within your lease term. If the LTB finds the landlord acted in bad faith, you may be entitled to significant compensation.
Do I have to pay a deposit? What can a landlord legally charge?
A landlord can collect a rent deposit equal to one month's rent. This can only be applied to your last month — not to damages, cleaning, or key replacement. A landlord cannot ask for a damage deposit or any upfront fee beyond the rent deposit and a refundable key deposit. Note a general guideline for refundable key deposit is $50-$100 per set.